Privacy Policy

Trusted Life Circle (TLC)
Last Updated: April 17, 2026

1. Introduction

Trusted Life Circle (“TLC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information of our users, including individuals living with dementia, caregivers, and family members.

This Privacy Policy explains how we collect, use, and protect your information when you visit tlcapp.io or use the Trusted Life Circle application.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly
Name and email address
Account information (when signing up for beta or app access)
Content you upload (photos, messages, shared media)
Communication with us (support inquiries, feedback)
b. Information Collected Automatically
Device information (browser type, OS, device type)
Usage data (pages visited, interactions)
IP address and general location data
c. Information from Caregivers/Guardians

In some cases, caregivers or guardians may provide information on behalf of a loved one using TLC.

3. How We Use Your Information

We use collected information to:

Provide and improve the TLC platform
Enable secure communication between trusted circles
Personalize user experience
Respond to inquiries and provide support
Send important service updates and account notifications
Improve product performance and user experience

We do not sell personal data to third parties.

4. Email Communications

We use email services (such as transactional email providers) to send:

Account-related notifications
Invitations to join a Trusted Life Circle
Security and verification messages
Product updates (if opted in)

You may unsubscribe from non-essential emails at any time.

5. How We Share Information

We only share information in limited circumstances:

Within your Trusted Circle (content shared intentionally)
With service providers (hosting, email delivery, analytics) who help us operate the platform
When required by law or legal process
To protect the safety and security of users

We do not share user data with advertisers.

6. Data Security

We take data protection seriously and implement safeguards including:

Encrypted data transmission (HTTPS)
Secure storage practices
Access controls and authentication protections

While no system is 100% secure, we continuously work to protect your information.

7. Data Retention

We retain personal information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

Users may request deletion of their data at any time.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion
Opt out of certain communications

To make a request, contact us at: info@tlcapp.io

TLC is not intended for use by children under 13. We do not knowingly collect personal data from children.

10. Health-Related Context

While TLC is designed to support individuals living with cognitive decline, it is not a medical or healthcare provider and does not provide medical advice.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Private Network Philosophy

Trusted Life Circle is designed as a private, permission-based network. Content shared within a user’s circle is only visible to approved members and is never publicly distributed or indexed.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Trusted Life Circle
309 N Water St Ste 203 Milwaukee WI 53202
Email: info@tlcapp.io